Terms and Conditions

  1. Introduction

Welcome to Arroz Con Leche. These terms and conditions outline the rules and regulations for using our catering and e-commerce services. By accessing this website and hiring our services, you accept these terms and conditions in full.

  1. Definitions

Client: The person or entity hiring catering services and/or making purchases through our website.
Company: Arrozconleche, the provider of catering services and products available on the website.
Services: All catering services and products offered through our website.

  1. Catering Services

Booking and Payment: All catering services must be booked in advance and are subject to availability. Payments must be made according to the terms agreed upon in the contract.
Cancellations and Refunds: Cancellations must be made at least 72 hours in advance to receive a full refund. Cancellations made within 72 hours of the event may be subject to a cancellation fee.
Liability: The company is not responsible for any damage or loss that may occur during the event, except in cases of gross negligence by the company.

  1. E-commerce

Orders and Payments: All orders placed through our website must be paid in full at the time of purchase. We accept payments via credit cards, debit cards, and other secure payment methods.
Shipping and Delivery: Delivery times may vary based on the client’s location and product availability. We make every effort to meet estimated delivery dates but do not guarantee specific delivery times.
Returns and Refunds: Products may be returned within 14 days of delivery if they are in their original, unused condition. Refunds will be issued once the product has been received and inspected.

  1. Intellectual Property

All website content, including but not limited to text, graphics, logos, images, and software, is the property of Arrozconleche and is protected by intellectual property laws.

  1. Privacy

We respect your privacy and are committed to protecting your personal information. Please see our Privacy Policy for details on how we handle your information.

  1. Changes to Terms

Arrozconleche reserves the right to modify these terms and conditions at any time. Changes will take effect immediately upon posting on the website.

  1. Governing Law

These terms and conditions are governed by the laws of Mexico City, Mexico, and any disputes will be resolved in the competent courts of Mexico City, Mexico.