Privacy Policy, Cookies, and Analytics and Tracking Tools

  1. Introduction

At Arroz Con Leche, we respect your privacy and are committed to protecting your personal information. This privacy policy describes how we collect, use, and protect your information when you use our catering and e-commerce services. It also explains our use of cookies and analytics and tracking tools.

  1. Information We Collect

Personal Information: Includes your name, address, email, phone number, and payment details. We collect this information when you place an order, book a service, register on our website, or communicate with us.
Non-Personal Information: Includes data about your use of our website, such as your IP address, browser type, pages visited, and visit duration. We collect this information through cookies and analytics tools.

  1. Use of Information

To Provide Services: We use your personal information to process orders, manage bookings, and provide our catering services.
To Improve Our Website: We use non-personal information to analyze how our website is used and to improve its functionality and performance.
For Communications: We use your email to send order confirmations, important updates, and promotional communications, provided you have consented to receive them.

  1. Cookies

What Are Cookies: Cookies are small text files stored on your device when you visit our website. They help us remember your preferences and enhance your browsing experience.
Types of Cookies We Use:
Essential Cookies: Necessary for the basic functioning of the website.
Performance Cookies: Help us understand how users interact with our website.
Functionality Cookies: Allow us to remember your preferences and personalize your experience.
Advertising Cookies: Used to show you relevant ads based on your interests.
How to Manage Cookies: You can set your browser to reject cookies or to alert you when cookies are being sent. Please note that some parts of our website may not function properly if cookies are disabled.

  1. Analytics and Tracking Tools

Google Analytics: We use Google Analytics to collect information about the use of our website. Google Analytics uses cookies to collect data on how often users visit the site, what pages they visit, and what other sites they used before coming to ours. We use the information from Google Analytics to improve our website.
Tracking Tools: We may use other tracking tools to better understand how you interact with our website and services, in order to enhance the user experience and provide you with relevant content.

  1. Information Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

  1. User Rights

You have the right to access, correct, or delete your personal information at any time. You may also object to the processing of your personal data or request its restriction. To exercise these rights, please contact us at [Contact email].

  1. Changes to This Policy

We reserve the right to update this privacy policy at any time. Any changes will be posted on this page with a revised update date. We encourage you to review this policy periodically to stay informed about how we protect your information.

  1. Contact

If you have any questions or concerns about our privacy policy, cookies, or analytics and tracking tools, please contact us at:

Email: [email protected]
Address: Itzcóatl 58, Tlaxpana, Miguel Hidalgo, México
Phone: +52 (56) 3542 4215